Quality Policy Statement
“It is the policy of Metuchen Capacitors Incorporated to develop, process and deliver products and services which consistently conforms to customer requirements and to pursue the goal of 100% error-free performance through a formal Continuous Quality Improvement Program and Quality Development”.
In order to achieve our quality objectives, the personal commitment and dedication of each of our employees, is essential. What is required is absolute commitment to obtain error-free performance, the first time, on time, every time.
Metuchen Capacitors Incorporated management maintains quality and reliability at the top of its operational priorities. Our management style promotes involvement through meaningful communication with a quest for excellence, a sense of urgency and a marketing strategy totally dedicated to customer satisfaction.
Our mission is to continually improve our products and services by reducing process variation and to meet our customer’s need, thus allowing us to continue to prosper as a business.
The Company has set up a management team of Metuchen Capacitors Incorporated employee’s representatives from different facets of the company to ensure implementation of this manual and to keep top management informed, as well as choosing a quality representative & quality auditors (see page 43). The team’s tasks are to understand customer needs to better establish direction for people at all levels in order to maximize full involvement of all employees, and to continually evaluate Metuchen Capacitors Incorporated’s performance in making a commitment to continual quality improvement.
Metuchen Capacitors Incorporated’s ability to meet these objectives will be measured through internal audit processes evaluating the effectiveness and efficiency of the organization as well as processes for continual improvement and the prevention of non-conformity. Customer’s satisfaction will be monitored and used as a basis for continual improvement.
Metuchen Capacitors Incorporated recognizes that the disciplines of quality, health and safety and environmental management are an integral part of its management function. The company views these as a primary responsibility and to be the key to good business in adopting appropriate Quality standards.
The Company Quality Policy calls for continuous improvement in its Quality management activities and business will be conducted according to the following principles:
Metuchen Capacitors Incorporated will: –
- Comply with all applicable laws and regulations
- Follow a concept of continuous improvement and make best use of its management resources in all Quality matters
- Communicate its Quality objectives and its performance against these objectives throughout the company and to interested parties.
- Take due care to ensure that activities are safe for employees, associates and subcontractors and others who come into contact with our work
- Work closely with our customers and suppliers to establish the highest Quality standards.
- Adopt a forward-looking view on future business decisions, which may have Quality impacts.
- Train our staff in the needs and responsibilities of Quality management
